Careers | Product Manager

As a product manager, you will play a crucial role in our team. You will be responsible for defining and executing product strategies, collaborating with cross-functional teams, and ensuring the successful delivery of our products. You will work closely with our engineers, designers, and other stakeholders to translate customer needs and industry trends into innovative solutions.

To excel in this role, you should have a deep understanding of the healthcare industry, strong analytical and problem-solving skills, and the ability to communicate and collaborate effectively. You should be passionate about improving patient care and dedicated to delivering high-quality products that meet the needs of our customers.

To apply, complete this assesment in

Google Forms |

Careers | Product Manager Candidate Assessment

Introduction

Welcome to the Product Manager Candidate Assessment! This assessment is designed to evaluate your skills and expertise in various areas of product management. We have prepared a series of hypothetical situations, technical ticket scenarios, and questions to assess your knowledge and approach to product management.

Please read the instructions carefully and provide your responses in the designated areas. Your answers will be evaluated based on your ability to demonstrate a comprehensive understanding of product management principles, as well as your strategic thinking, problem-solving skills, and ability to prioritize and manage complex projects.

We wish you the best of luck in this assessment and look forward to reviewing your responses!

Hypothetical Situations

Use the following information to answer the questions in the sections below.

1. We’re developing a healthcare product, and our customers are small medical practices that use our user interface, as well as other startups that use our APIs. We utilize a range of technologies, including Jira, NextJS, Medplum, FHIR, AWS, Twilio, and other startups' APIs.
2. You've just been given a new feature to implement that will significantly enhance user experience, but it's complex and could take weeks to estimate and months to complete. How would you approach the project in a way that addresses the following concerns:
   1. Ensure the process is correctly outlined
   2. Be aware of potential pitfalls and consider side effects on the way features interact
   3. Consider user feedback and be data-oriented
   4. Consider legal, security, and financial questions
   5. Prioritize and track progress in current work and consider future sprints
3. A critical bug has been found in our application that affects a small, yet significant, percentage of our user base. We need to investigate the root causes of the bug and track that a solution is developed, deployed, and tested.
4. We need to review our support forums and ticket tracking systems often to track user concerns, team performance, and team satisfaction.
5. We need to consider different internal and external stakeholders that might disagree about the prioritization of certain features or severity of bugs.

Technical Ticket Scenarios

Please write a brief outline of how you would manage the following situations:

1. Our users are reporting that the application's load time is too long. How would you approach this issue?
2. We need to integrate our application with a new API from a healthcare data provider. What steps would you take to ensure successful integration?
3. We need to implement a new machine learning feature that can make reminders to doctors about potential diagnosis codes. What are the key considerations and steps you would take in the planning and execution of this feature?

Product and Consumer Philosophy

1. Please write a few sentences that encapsulate your answers to the following questions:
   1. How do you balance the needs of the business with the needs of the consumer in your product decisions?
   2. What role does data play in your decision-making process?
   3. Can you provide an example of a data-driven decision you made in the past? What was the outcome?
   4. How would you go about understanding our users' needs and pain points?
   5. Can you provide an example of a product you've worked on that utilized machine learning or data science? How did it benefit the end user?
   6. How do you measure consumer satisfaction and performance for a feature after launch?
2. What are the tools and methodologies that you’re familiar with and would like to implement in our team?

Good luck and we look forward to reviewing your responses!

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